An Actor-Network Perspective on Collections Documentation and Data Practices at Museums

Abstract

The improvement of digital technology over recent decades has advanced the ability of museums to manage records of their collections and share them online. However, despite the rise of research in the area of digital heritage, less attention has been given to a sociotechnical perspective on such technology. Drawing upon concepts from Actor-Network Theory, this paper presents actors associated with the V&A’s collections management system and its online catalogue. Digital design objects, the museum’s new type of collection, are seen as a driving force for change in collections documentation practices. This paper argues for models of documentation to change from closed to open and participatory in order to (re)present such objects’ materiality in collection records through the voices of multiple actors. This paper, highlighting the agency of data and technology, increases our awareness of the potential consequences of museums’ data practices where the integration of advanced technology (e.g., AI) will be implemented in the future.